PAYMENTS

  • PAYMENT METHOD ACCEPTED

    PAYMENT METHOD ACCEPTED:

    • American Express
    • MasterCard
    • Visa
    • Ideal
    • Klarna Pay Later

    .

    For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment.

    We reserve the right to cancel any order that does not match these criteria.

KLARNA

  • WHAT IS KLARNA?

    Klarna is a payment service that allows you to make purchases online and pay for them at a later date. Consumers can use Klarna to spread the cost of a purchase across three instalments or pay in 30 days’ time. Klarna doesn’t charge interest on the period between purchasing and paying for your products and no fees if you pay on time.

  • HOW DO I USE KLARNA?

    Step 1 - Add products to your cart and select “Klarna” when you check out.

    Step 2 – You will be directed to the Klarna website to register and provide payment details. Enter a few personal details and you’ll know instantly if you’re approved. If you’ve used Klarna before, just log in to your account.

    Step 3 - Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

    Please note that all items in your cart at checkout must be eligible for Klarna and the total value may depend on any spending limits on your Klarna account.

    Pay later in 30 days
    Pay later in 30 days is a credit product which lets you pay any time within 30 days of your purchase without interest or fees when you pay on time. You can make this payment using a credit or debit card on the Klarna app or logging at Klarna's webpage.

    Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

    Pay in 3 instalments
    Klarna’s Pay in 3 instalments is a credit product that lets you spread the cost of your purchases over 3 equal payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a payment. Klarna will take the first payment when you make the purchase, the second 30 days later and the final payment 60 days from your purchase date. You can see your past and future payments at any time using the Klarna app.

  • WHERE CAN I USE KLARNA?

    Klarna can be used on product purchases made on our Meroda page. Klarna is not available on purchases of gift cards or services. If your order contains gift cards or services, you will need to purchase these ineligible products or services separately.

  • CAN I USE KLARNA IF I’M AN INTERNATIONAL CUSTOMER?

    You may check if your order is available for Klarna as a payment method. Please check by your app or logging into Klarna's webpage.

    Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

  • WHAT IF I CAN’T PAY A KLARNA INSTALLMENT?

    Pay later in 30 days
    Pay later in 30 days is a credit product and you are required to make your payment to Klarna.

    Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Full details can be found in the Klarna terms and conditions HERE.

    Pay in 3 instalments
    If you don't make your payments, you will be in arrears as Pay in 3 is a credit product. Klarna may then share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders' credit products in the future. Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit reference agencies.

    *These fees are determined by Klarna in its sole discretion.
    MERODA COSMETICS has no control over the fees and receives no additional payment from Klarna should you miss a payment.

  • WHEN WILL MY ITEMS BE DELIVERED IF I USE KLARNA?

    Klarna orders are delivered within our typical delivery timeframes like any order from MERODA COSMETICS.

  • IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE KLARNA TRANSACTION?

    It depends on your personal spending limit as determined by Klarna.

  • WHAT PRODUCTS ARE NOT ELIGIBLE FOR KLARNA?

    Klarna is not available on purchases of gift cards or services. If your Klarna order contains gift cards or services alongside other eligible products, you will need to purchase these items separately.

  • WHERE CAN I FIND OUT MORE ABOUT KLARNA?

    Visit Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.